2016

More than 11,000 NHS workers who overpaid tax and national insurance while training have applied for a refund since April, with many more thought to be owed money – but those reclaiming face a "long, laborious and inconsistent" process.

Cashback app Shopitize has suspended a number of its users' accounts as part of a crackdown on potential "fraudulent activity" – leaving many insisting they've been wrongly targeted and one user claiming he's lost access to £600 of cashback intended to fund his family Christmas.

The Financial Conduct Authority (FCA) has today announced it will help make current accounts more open and competitive by developing a range of prompts and alerts for customers to review their bank account choices and overdraft use.

Problems with PPI accounted for more than half of the total number of complaints about financial services and products submitted to the Financial Ombudsman Service (FOS) from July to September this year.

Debt purchase and collections company Motormile Finance UK has agreed to provide redress to more than 500,000 customers by writing off £414 million of debt and making repayments of £154,000 for historic failings in its due diligence and collections process.

Facebook has put the brakes on insurance company Admiral's plans to offer discounted quotes to first-time drivers based on what they post on social media.

Telecoms firms can no longer separate the cost of broadband and line rental in their adverts from today under new rules designed to make pricing clearer.

A parliamentary petition calling for an end to cold callers selling pensions and investments has been backed by almost 3,000 people so far - and MoneySavingExpert.com founder Martin Lewis has urged as many people to sign it as possible.

Hundreds of thousands of Co-operative Energy customers will receive a share of compensation totalling £1.8 million after energy regulator Ofgem identified problems with the company’s complaints resolution, call handling and billing processes.

John Lewis Partnership cardholders say they are still battling to resolve issues with their credit card payments, more than a fortnight after the firm's systems were hit with technical problems during a site revamp.