Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.
If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.
Update: 6 February 2014: The RBS Group has confirmed that any missing interest has now been credited to affected NatWest and RBS customers' Isa accounts.
If you're a customer of Lloyds, Halifax, Bank of Scotland or TSB, and were hit by this weekend's IT glitch which left many unable to withdraw cash and use debit cards – complain now if you've been left out of pocket.
People will be able to pay in a cheque by sending a smartphone image of it to their bank under Government proposals to bolster the long-term future of the payment method.
Hundreds of thousands of Lloyds Banking Group customers may be in line for redress after it was fined a record £28 million by the Financial Conduct Authority (FCA) over the way it put staff under pressure to sell insurance cover and investments.
11 December 2013
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