Barclays

If you had a personal loan with Barclays you could be in line for a share of a £100 million payout after the bank admitted making mistakes with its paperwork.

Santander is now one of the best in MoneySavingExpert.com's index of banks by customer service – but its high ranking is only fuelled by its 123 account.

When MoneySavingExpert.com creator Martin Lewis was invited to one of Barclays' flagship branches in west London, he was under no illusion the bank would be on its best behaviour. But did two of its top bosses convince him it really has consumers at the front of its mind?

Lloyds Banking Group is being investigated by the Financial Conduct Authority (FCA) over the way it handles complaints over payment protection insurance mis-selling.

Banking giant Barclays has set aside another £1.35 billion to cover payment protection insurance mis-selling, taking its total PPI bill to £4 billion.

We're often told to call our credit or debit card provider before setting off on our travels to ensure our plastic isn't stopped abroad. But does this make a difference? The answer is: yes and no.

MoneySavingExpert.com is urging consumers to protect themselves from bank fees, following news that customers who replenish their accounts on the same day a direct debit or other payment is due should be spared some charges.

Bank customers who replenish their accounts on the same day a direct debit or other payment is due should be spared some charges, after an agreement was reached between the regulator and major banks.

Young people are starting adult life with "dangerous gaps" in their money management skills, a study has found.

Customer dissatisfaction with financial firms has reached record levels with half a million new complaints dealt with in the last year, the Financial Ombudsman Service said today.