Many leading banks, insurers and energy companies are making existing customers pay to phone them while offering free numbers to new customers, consumer group Which? has found.
RBS has set aside an additional £125 million to cover payment protection insurance (PPI) claims, as the realisation of the true scale of the mis-selling scandal grows by the day.
Millions of Barclaycard Visa credit card customers will be able to make "contactless" payments using a sticker attached to the back of their mobile phone which can be held against a reader.
Barclays has extended its Pingit app, which allows you to send money just by using a mobile phone number, to virtually any bank and building society current account customer.
Banks and financial firms are wrongly rejecting payment protection insurance (PPI) complaints, despite them putting billions of pounds aside aside to pay consumers.