Barclays

Santander has once again been voted the worst bank account provider for customer service, while First Direct has retained its position as top dog in a poll of MoneySavingExpert.com users.

A "revolutionary" app enabling people to send and receive money just by using mobile phone numbers has been made available to UK consumers.

A number of banks will end the controversial practice of charging their debit card customers to take out foreign currency from a bureau de change in the UK, following an agreement with the Office of Fair Trading (OFT).

Major banks are making changes to their basic accounts that could push more consumers out of the banking system, a consumer lobby group has said.

Lloyds TSB has still failed to clear a massive backlog of unpaid PPI compensation, leading to more anger from mis-selling victims.

Mortgage rates have already started to creep up and the eurozone crisis could make matters worse.

The final stages of the sale of Egg were completed this week, meaning big changes for its 1.7 million customers.

More banks have admitted they are failing to hit the 28-day deadline between agreeing a payment protection insurance (PPI) compensation figure and paying it.

The major banks have shunned the launch of junior Isas next week.

Consumers with a current account that offers insurance or other extras could be left without any cover if they fail to register first.