Cards

Customers are still wrongly being told they'll be charged extra to pay by credit or debit card despite a law change making such fees illegal since January, MoneySavingExpert.com has found.

Contactless is now more popular than chip and PIN in UK stores, according to payment processing company Worldpay.

Thousands of card users have been charged twice for meals out, shopping trips and other transactions due to a nationwide payment system issue last Wednesday – check now to see if you're affected.

Virgin has revealed a major overhaul of its Flying Club loyalty scheme which it says will make it easier to earn reward flights and upgrades. The loyalty programme, part of the newly created Virgin Group Loyalty Company, will allow collectors to earn and spend Flying Club miles across Virgin-branded companies from next year. As the new scheme is still in its infancy, Virgin was unable to tell us the full details or provide a likely launch date other than at some point in 2019. But in theory you might be able to earn miles you can put towards a Virgin Trains journey or even a discount off its Virgin Media broadband services. Currently, Flying Club miles can be earned by spending on a Virgin Atlantic Reward credit card, opening a Flying Club savings account for a year, flying Virgin Atlantic or spending with various other partners. These can be used on reward flights, upgrades and companion tickets (for more, see below). For more information on the Virgin Atlantic Reward credit cards, see our Airline Credit Cards guide.

Lloyds Bank is dramatically scaling back the benefits of its Avios Rewards credit card, cutting the number of Avios points existing customers can earn by up to two thirds and scrapping its free flight upgrade offer.

Sainsbury's Bank has said it will change the format of its new credit card statements as soon as possible, after customers said it was difficult to know what they owed.

Sainsbury's credit card customers have been unable to see their recent transactions for five days - and there's no end date for when the problem will be fixed.

Tesco Bank has 'paused' charging its credit card customers a 3.99% fee if they spend via a Curve debit card and has promised to refund those who've already been charged, following a customer outcry.

Debit and credit card holders who've been left out of pocket by the Visa outage which affected payments across Europe on Friday are being told to claim from their banks - if you're affected here's what you need to know.