NatWest and Royal Bank of Scotland customers should watch out for overdraft fees after the banks today reduced the buffer from which they start charging customers £6 a month for dipping into an authorised overdraft, from £100 to £10.
Customer dissatisfaction with financial firms has reached record levels with half a million new complaints dealt with in the last year, the Financial Ombudsman Service said today.
The Duchess of Cornwall has praised credit unions after one London-based co-operative announced it will keep offering "affordable" payday loans following a pilot scheme.
The Office of Fair Trading (OFT) has confirmed it won't be recommending the Competition Commission investigate the current account market — but warned providers they'll face a probe if they don't get their house in order.
NatWest and Royal Bank of Scotland have reduced the buffer from which they start charging customers £6 per month for dipping into an authorised overdraft, from £100 to £10.
17 April 2013
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