Financial Conduct Authority

The financial regulator has warned that banks must act to help consumers hurt by its overhaul of overdraft costs, after several announced they will bring in interest rates of 40%.

Hours ahead of the PPI deadline, customers of several banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) – so here's what to do if you're affected.

Less than two months after the financial regulator announced that fixed daily and monthly overdraft fees will be replaced with a single interest rate, Nationwide has announced its rate will be a whopping 39.9% APR – meaning the majority of its customers who use their overdrafts are set to be worse off from November. 

Travel insurance firms may have to direct customers with medical conditions to providers that can cover them, under new rules proposed by the financial regulator.

With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim.

Firms which offer 'buy now, pay later' deals won't be able to charge backdated interest on money that's already been repaid, under new rules the financial regulator says will come into effect from November. 

Fixed daily and monthly overdraft fees will be banned and replaced with a single interest rate from next April, the financial regulator has announced. 

The Government has announced plans to crack down on high-pressure sales tactics from prepaid funeral plan providers – and wants the financial regulator to oversee the industry.

Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority. 

Mortgage affordability rules are set to be relaxed to allow homeowners to switch to a cheaper deal more easily, the financial regulator has announced. The move would also help free tens of thousands of mortgage prisoners, in an important victory for MoneySavingExpert.com's long-running campaign.