Financial Conduct Authority

The spending watchdog has said that the regulators for the financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers.

Consumers will be able to be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month – an increase from the current maximum of £150,000.

Vulnerable customers who use rent-to-own firms will not pay more in interest than the cost of the original item from April, as part of new rules announced by the financial regulator today.    

The Financial Conduct Authority has announced new rules and plans to help make pension choices clearer for over-50s, which it says will help up to 100,000 every year. 

The financial regulator has said that "almost all" contactless transactions from the two biggest card schemes are now processed 'online' to combat a security flaw that meant crooks could use cards months after they'd been cancelled.

The Financial Conduct Authority's director of strategy and competition Christopher Woolard (pictured above) gives an update on the regulator's work to protect consumers from contactless card fraud – and what you can do if you think you've been targeted. Views do not necessarily reflect those of MoneySavingExpert.com. For more background on the issue, see our Contactless card security flaw largely fixed, in win for MSE's two-year campaign news story.  It's now nearly two years since our chief executive, Andrew Bailey, wrote for MSE on our work to prevent contactless card fraud. We've been working throughout that time to keep contactless transactions safe, and in the vast majority of cases they are – but it's important that we, and you, stay vigilant. 

The financial regulator has fined Santander £32.8 million for failing to process customers' accounts and investments effectively after they have died. 

The financial regulator has published a new set of rules for claims management companies, including providing customers with more transparent fee information and telling them about free alternatives. 

The financial regulator has proposed a new price cap on rent-to-own firms to come into place next spring, meaning consumers can't be charged more in interest than they paid for the product. 

First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI – now the Financial Conduct Authority (FCA) has enlisted two more celebrities in its campaign as next year's deadline approaches.