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First Direct

santanderbranch
Santander has once again been voted the worst bank account provider for customer service, while First Direct has retained its position as top dog in a poll of MoneySavingExpert.com users.
22 February 2012
20poundnotes
New switching bribes mean for the first time five major providers have hardcore promotions vying for the coveted best-buy crown.
10 January 2012
pound_coins
The Government has today announced a voluntary package of measures, agreed with the major banks, to help limit overdraft charges when a customer exceeds their limit.
21 November 2011
hsbcbranch_use-this
HSBC and First Direct customers have reported being unable to use their cards or access their accounts online this afternoon.
4 November 2011
10pound_notes
More banks have admitted they are failing to hit the 28-day deadline between agreeing a payment protection insurance (PPI) compensation figure and paying it.
28 October 2011
piggybank
The major banks have shunned the launch of junior Isas next week.
27 October 2011
angry_man
Santander is still comfortably the worst bank account provider for customer service, according to a poll of MoneySavingExpert.com users, despite claims it had cleaned up its act.
25 August 2011
monopolyhouses
The cost of mortgages where your savings are used to offset the interest charged is falling relative to standard home loan rates.
13 April 2011
tax_scrabble_board
A huge tax shake-up tomorrow means you don't have to earn as much to qualify for some of the top current accounts.
5 April 2011
20poundnotes
Consumers are losing out as competition in retail banking isn't working, a report published today by an influential group of MPs states.
2 April 2011

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