Lenders paid out £570.5 million compensation in April to victims of payment protection insurance (PPI) mis-selling, the Financial Services Authority (FSA) announced today.
Many leading banks, insurers and energy companies are making existing customers pay to phone them while offering free numbers to new customers, consumer group Which? has found.
Holidaymakers looking for the best travel cash rates could be short-changed depending on where they live, research from lobby group Which? reveals today.
Lenders paid out £500 million compensation in March to victims of payment protection insurance (PPI) mis-selling, the highest single month of redress in 2012 .
HSBC will reverse a controversial decision to only allow solicitors on its own approved list to act on its behalf in mortgage applications, after borrowers complained it was slowing down sales.
Banks and financial firms are wrongly rejecting payment protection insurance (PPI) complaints, despite them putting billions of pounds aside aside to pay consumers.
Santander has once again been voted the worst bank account provider for customer service, while First Direct has retained its position as top dog in a poll of MoneySavingExpert.com users.
22 February 2012
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