MoneySavingExpert News
HSBC
Complaints about financial firms to the independent Ombudsman Service were up by 18% during the second half of last year, after many banks and other providers wrongly rejected consumer gripes.
25 February 2010
Many current account holders sent new debit cards over recent months have reported unexpected charges on their spending.
16 February 2010
The number of interest-free balance transfer credit card deals is on the rise as more banks offer to shift your debt at cheap rates.
8 February 2010
HSBC bank customers who've had cheques paid into their accounts over the past two weeks could face delays in their cash clearing due to the bad weather.
30 December 2009
Banks face tough questions from their trade body over the way they handle complaints from overdraft charges victims in hardship.
20 November 2009
Abbey's two million mortgage holders will be able to get a virtually fee-free current account from January, though it can be beaten.
19 November 2009
13 November 2009
Anyone who regularly breaches their overdraft limit could be paying thousands of pounds a year too much if they're with the wrong provider.
13 November 2009
We now have conclusive evidence banks and other financial firms reject complaints even when they know consumers are in the right.
15 September 2009
The shocking scale of consumer mistreatment is uncovered today as the lid is lifted on banks and other financial firms that brush off genuine complaints in the hope they will vanish.
15 September 2009
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