Mobile phone insurers have been slammed by the Financial Conduct Authority (FCA) for offering policies which simply don't provide the cover they promise.
£424 million was paid out to victims of payment protection insurance (PPI) mis-selling in April this year — bringing the total bill across the industry to over £10 billion so far.
The European Commission has today launched legal proceedings against the Spanish authorities, over concerns many hospitals are unlawfully refusing the European Health Insurance Card (EHIC).
Silent and abandoned phone calls about payment protection insurance (PPI) are being investigated by telecoms watchdog Ofcom, which says consumers who get unwanted calls are getting around two each week.
Consumers buying insurance are now better protected thanks to new rules which will stop insurers unfairly rejecting claims because they didn't bother to ask crucial questions.