Lloyds

Lloyds Banking Group's sale of more than 600 branches to the Co-operative Group has collapsed, meaning a million customers who would have been switched to the Co-op now won't be.

Santander has earned the unwanted crown of being the most complained-about banking firm per customer, figures from the Financial Conduct Authority (FCA) show.

Lloyds Banking Group (LBG) says a fault which meant Lloyds TSB, Halifax and Bank of Scotland customers were unable to log into their accounts today has been fixed.

Holidaymakers using a NatWest or Royal Bank of Scotland debit card will pay lower fees overseas from June – but the cards should still be avoided.

Lloyds Banking Group's bill for mis-selling payment protection insurance (PPI) has risen by another £1.5 billion.

Lloyds Banking Group has been fined £4.3 million by the City watchdog for massive delays in paying back mis-sold payment protection insurance, after MoneySavingExpert.com first revealed the plight of victims.

Thousands of Lloyds TSB, Halifax and Bank of Scotland customers have been left frustrated after being unable to send or receive Faster Payments. In the worst cases, people have been left without their wages, but the banks say they will refund charges.

Halifax and Lloyds TSB customers have reported that they cannot access their cash from ATMs, while online banking isn't working and even debit cards are not working in shops, on one of the biggest party nights of the year.

Lloyds TSB and Bank of Scotland are suspending the sale of paid-for current accounts in branches and over the phone in the new year.