Lloyds

Thousands of Lloyds TSB, Halifax and Bank of Scotland customers have been left frustrated after being unable to send or receive Faster Payments. In the worst cases, people have been left without their wages, but the banks say they will refund charges.

Halifax and Lloyds TSB customers have reported that they cannot access their cash from ATMs, while online banking isn't working and even debit cards are not working in shops, on one of the biggest party nights of the year.

Lloyds TSB and Bank of Scotland are suspending the sale of paid-for current accounts in branches and over the phone in the new year.

Lloyds Banking Group is writing to millions of customers this week to explain how their banking arrangements will change as it prepares to sell over 600 branches to the Co-op.

The squeeze on families' spending power was just as strong last month as it was a year earlier, a report found today.

Banks are being urged to slash the length of their small print after a consumer group found terms and conditions can take an hour-and-a-half to read.

Banks should set minimum standards for basic bank accounts, which are used by one in five customers in the UK, a new report from Consumer Focus says.

Lloyds Banking Group has set aside a further £1 billion to pay victims of payment protection insurance (PPI) mis-selling.

Lloyds Banking Group has been accused of wrongly rejecting swathes of payment protection insurance mis-selling claims.