Lloyds TSB and MBNA are the worst of the major banks for wrongly dismissing complaints, new data published by the Financial Ombudsman Service reveals today.
Many holidaymakers will soon be jetting off for the summer, but before you go it's sometimes worth contacting your bank or credit card provider to let them know.
Many Lloyds TSB and Halifax customers have reported being unable to log into their online accounts this morning, though the banks say the problem is now fixed.
Lloyds Banking Group (LBG) has performed a massive U-turn and will now reinstate pet insurance for thousands of customers, after originally axing cover.
Some of Britain's biggest banks are facing a hefty compensation bill today after the City watchdog found "serious failings" in the sale of complex financial products to small businesses.
Banking giants have agreed to make it easier for consumers to find out how to reclaim mis-sold payment protection insurance (PPI), following an investigation by MoneySavingExpert.com and Which?.
The dreaded fee to buy foreign currency in the UK on a debit card is slowly dying, after banks were forced to axe the charge following pressure from the Office of Fair Trading.