Lloyds TSB and Bank of Scotland (BoS) will scrap overdraft charges for many customers who slip into the red this autumn. However, they are raising fees for customers who pay for an overdraft facility.
Lloyds Banking Group (LBG) has caved in to huge public and media pressure by announcing it will offer new policies to its pet insurance customers whose animals have a medical condition, after the bank originally axed cover.
There is hope for thousands of Halifax and Lloyds TSB customers who fear their cats' and dogs' lives are at risk after the sister banks axed pet insurance, following a landmark judgement.
As over one million Halifax and Royal Bank of Scotland mortgage holders face the daunting prospect of a huge jump in their mortgage payments, what are the chances of other lenders adding misery for even more households?
Banks and financial firms are wrongly rejecting payment protection insurance (PPI) complaints, despite them putting billions of pounds aside aside to pay consumers.
MoneySavingExpert.com today provides evidence Halifax and Lloyds TSB advertised pet insurance policies promising "life-long" cover before axing the products over recent months, meaning they were anything but life-long.
Santander has once again been voted the worst bank account provider for customer service, while First Direct has retained its position as top dog in a poll of MoneySavingExpert.com users.
22 February 2012
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