More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.
Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.
ISA season is nearly upon us. That's the frenzied time around the 5 April tax year close, when many desperately scrabble to set up their ISA before the deadline. And the push continues on 6 April when a whole load more people open their new tax year ISA on the first day.
Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.
MoneySavingExpert.com creator Martin Lewis, the man credited as the 'big gob in chief' behind bank charges reclaiming, says a new court ruling has a chance of reopening the floodgates.
First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.
26 August 2014
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