Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.
MoneySavingExpert.com creator Martin Lewis, the man credited as the 'big gob in chief' behind bank charges reclaiming, says a new court ruling has a chance of reopening the floodgates.
First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.
Halifax, Lloyds TSB and NatWest have been exposed as being as bad as Wonga when it comes to sending customers misleading debt demands purporting to be from external solicitors or debt collection firms.
HSBC, Lloyds Banking Group and RBS are the latest firms found to have used dubious 'legal' tactics to pressurise indebted customers into paying. MoneySavingExpert.com has received copies of a number of misleading letters from the banking giants.
If you've got a basic bank account with Lloyds, NatWest, RBS or TSB, you'll soon be able to withdraw cash from any ATM, after the providers announced they'll lift a ban on customers using rivals' machines.