Loans

If you're one of the 58,000 former students who received the wrong correspondence about their loans, look out for packs containing the right paperwork coming in the post.

NatWest and Halifax are the latest firms we've found to have sent misleading payment demands purporting to be from independent debt collection agencies.

High cost short-term lender Provident is the latest firm MoneySavingExpert.com has found using dubious 'legal' tactics to pressurise customers into repaying their debts.

Payday lenders will face a cap on what they can charge borrowers, under plans revealed by the financial regulator today.

Over 6,000 borrowers who were lent more than they could afford are to be refunded a combined total of more than £700,000 by payday lender The Money Shop.

Complaints about payday lenders have more than doubled in the last two years but the "stigma" associated with the industry is preventing many more from lodging complaints, the Financial Ombudsman Service says.

A Government minister has told the Student Loans Company not to use "misleading tactics" to collect debt, after it was revealed the firm sent letters to over 300,000 graduates purporting to be from a debt collection firm.

Payday lenders will no longer be able to roll over loans more than twice from today, while they also face tougher restrictions on taking money from borrowerers' accounts.