Many victims of debt insurance mis-selling will get a temporary extension to the time they have to complain to the Financial Ombudsman Service, if rejected by their lender.
The new chief financial ombudsman says consumers should not use claims management companies (CMCs) when making a complaint to the independent arbitrator.
Lenders have increased rates on small loans by two-and-a-half fold since the credit crunch took hold despite interest rates dropping to their lowest-ever level in that time, research by MoneySavingExpert.com reveals.
Fears are growing that consumers who paid the now-suspended Cartel Client Review a fee to 'write-off' their debt won't get their money back. Yet there may be hope for those who paid on plastic.