Four million TalkTalk customers will be able to choose a free upgrade to their service from 1 December, following the data hack last month which resulted in more than 150,000 users having their personal details accessed.
Around 4.4 million Virgin Media home phone, broadband and TV customers will be hit with inflation-busting price hikes of 5.4% on average from 1 February 2016, the provider has announced.
TalkTalk is insisting upon charging some customers who may have been hit by last week's massive cyber-attack hundreds of pounds to ditch the giant. We explain how to switch penalty-free and how to protect your finances and passwords following the huge security breach.
Switching between household utility suppliers should become quicker and easier under proposals unveiled by the Government in a bid to help millions of consumers save billions on bills.
Smaller mobile phone providers Giffgaff, Tesco Mobile and Asda Mobile have been voted best for customer service, with major networks Vodafone and EE coming bottom of the pile, according to a new poll of MoneySavingExpert.com users.
A new iPhone setting could eat into your data allowance, as when you think you're using Wi-Fi it may automatically switch you to your phone's data. This could land you with huge bills or being cut off from using the web if you don't have an unlimited internet data package.
If you bank with Barclays and pay to get insurance 'extras' – for example via its Barclays Additions account – you should urgently check if you've activated these; otherwise you won't be covered if something goes wrong.