Ofcom has stepped in to order mobile provider EE to give customers another 30-day window to leave penalty-free after it upped out-of-bundle call charges by as much as 100%.
If you paid for an iPhone battery replacement from Apple or an authorised service provider last year, you should be due a refund of £54 – but you must claim it.
Mobile provider EE is increasing the prices of some out-of-bundle calls by as much as 100% - and only a small number of those affected will be able to leave penalty-free.
23 May 2018
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