Ofgem

If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

The price most households pay for gas and electricity will fall by 7% on average from 1 July 2025 as energy regulator Ofgem has announced the latest Energy Price Cap rates. How much you'll pay under the new cap depends on how much energy you use and where you live.

If your energy smart meter isn't automatically sending readings to your supplier like it's supposed to, you may soon be due compensation of £40. Under new proposals from energy regulator Ofgem, suppliers will also have to offer quicker fixes when you report a smart meter issue – though we don't yet know exactly how either of these measures will work in practice.

How much will you pay from 1 April under the new Energy Price Cap? Well, it depends now much energy you use and where you live, as MoneySavingExpert.com founder Martin Lewis explains in the latest episode of ITV's The Martin Lewis Money Show Live.