Online shopping

High street lingerie chain La Senza has gone into administration for the second time in two years, but its stores will remain open while it seeks a buyer.

Shoppers now have more protection when buying goods and services and greater rights when things go wrong, as the EU Consumer Rights Directive is now in force.

Footwear retailer Office is urging its online customers to change their passwords following a security breach, which has seen personal details including names and addresses accessed.

eBay is urging its customers to change their passwords after it revealed information including names, phone numbers and addresses were accessed during a cyber-attack earlier this year.

Got a large stash of items you've been meaning to flog on eBay? Think about having a blitz this weekend, before the auction site cuts the number of 'free' listings you get each month.

Plans to give consumers greater access to ways of solving disputes with companies over goods and services have been outlined by the Government.

Online shoppers who are thinking about Amazon Prime membership will pay more from today – as the cost of the service has jumped by £30/year.

Facebook and Tumblr users who mistakenly signed up to a paid-for subscription service believing they were finding out who had viewed their profile could be due refunds after the regulator fined the firm responsible £45,000.

Consumers are set for stronger rights under the Government's draft Consumer Rights Bill – but the new law could be too difficult to enforce, MoneySavingExpert.com creator Martin Lewis told MPs today.

Amazon shoppers can no longer get free postage on goods under £10 delivered to their home, after the online giant closed a loophole enabling customers to get around its £10 minimum spend policy. But there are still tricks you can use get around the crackdown.