Phones

Consumers are to be protected against landline, broadband and mobile firms that raise prices mid-way through their contract term.

Millions of BT and TalkTalk customers will be hit by landline price hikes this month, but you can fight back.

Mobile giant Three must withdraw a "misleading" leaflet, which failed to include information stating that pay monthly mobile contracts could rise mid-term, the Advertising Standards Authority (ASA) ruled this week.

Orange and TalkTalk have been shamed as the most complained-about telecoms providers.

O2's seven million pay monthly mobile phone customers will be hit by price hikes from next year, the provider announced today.

Consumers who received recorded phone messages from Npower could get compensation after the regulator found the energy giant guilty of breaching rules.

iPhone users are still being charged for using the internet on their mobile overseas, even after they've switched that function off.

Millions of Virgin Media customers will be hit by line rental, broadband and TV price rises next year.

Orange has partly reversed a decision to cull totally free broadband for thousands of mobile customers, many of whom claimed the deal was marketed "for life".

Mobile phone giant O2 has hiked roaming rates for customers travelling outside the European Union — with costs nearly trebling in some cases.