Consumers are to get stronger rights to refunds, repairs or replacements when buying goods and services under the Government's draft Consumer Rights Bill, which was published today.
Plans for a simple set of consumer rights, as well as help for those paying for long-term care are among the issues on the Government's agenda for the coming year, under plans announced in today's Queen's Speech.
Low-cost airlines, estate agents and gyms are among businesses which face being taken to court over hidden charges under proposals put forward by legal reform bodies.
Tougher action is needed to stop people being plagued by firms pushing them to make payment protection insurance (PPI) and personal injury claims, consumer campaigners said today.