Santander

Customers of newly-created TSB have voted it the worst bank for customer service, according to the latest Banking Service Index from MoneySavingExpert.com.

Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.

If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.

If you're a customer of Lloyds, Halifax, Bank of Scotland or TSB, and were hit by this weekend's IT glitch which left many unable to withdraw cash and use debit cards – complain now if you've been left out of pocket.

If you've got a mortgage where interest is calculated once a year, you could save hundreds of pounds by overpaying in the next few weeks.

NatWest, Royal Bank of Scotland and Ulster Bank customers won't be left out of pocket after an IT glitch left some unable to use their debit or credit cards on the busiest online shopping day of the year.

Consumers are being warned to never give out their Pin after a fresh wave of reports about a "courier scam", which criminals have used to steal millions of pounds from victims in recent years.

Nearly 90,000 people have switched in the first month since the launch of the new current account switching service. But how has the scheme fared? MoneySavingExpert.com put it to the test.

Seven-day bank switching is fulfilling its promise a month on from its launch, according to those who've tried the service, which also guarantees all incoming and outgoing payments are moved to your new account.