Santander

Cahoot customers with a 'Flexi loan' could be in line for refunds worth thousands of pounds after their rates were hiked.

Santander has been fined £1.5 million by the City regulator for failing to clearly tell customers how safe their investments were.

Interest-only mortgages could become harder to get, say brokers, after Santander raised the minimum deposit required to take out the loans.

Santander will double overdraft charges in a bitter blow to its five million current account users.

New switching bribes mean for the first time five major providers have hardcore promotions vying for the coveted best-buy crown.

A number of banks will end the controversial practice of charging their debit card customers to take out foreign currency from a bureau de change in the UK, following an agreement with the Office of Fair Trading (OFT).

Lloyds TSB has still failed to clear a massive backlog of unpaid PPI compensation, leading to more anger from mis-selling victims.

Banking giant Santander claims it has turned the corner after a torrid past 18 months which has seen it consistently score poorly on customer service.

The Government has today announced a voluntary package of measures, agreed with the major banks, to help limit overdraft charges when a customer exceeds their limit.

Santander will pay interest upfront on its new savings account in what is the latest move by banks to tempt savers, by giving them instant cash.