How do you rate your energy provider's recent service?

14 May 2019

Save

• My account
• Remove

Share

Now it's warmed up, it's a good time to reappraise what your energy provider's service was like over the winter. Please rate your current supplier's SERVICE (not price) IN THE LAST SIX MONTHS (try to forget issues from before). If you've gas & elec with different firms, rate both. (And while service is important, so too is price - so do a five-min comparison to see if you can save.)

Now it's warmed up, it's a good time to reappraise what your energy provider's service was like over the winter. Please rate your current supplier's SERVICE (not price) IN THE LAST SIX MONTHS (try to forget issues from before). If you've gas & elec with different firms, rate both. (And while service is important, so too is price - so do a five-min comparison to see if you can save.)

Results

British Gas / Scottish Gas (200 votes)

Great		80 votes (40%)
OK		54 votes (27%)
Poor		66 votes (33%)

EDF Energy (247 votes)

Great		99 votes (40%)
OK		84 votes (34%)
Poor		64 votes (26%)

E.on (217 votes)

Great		69 votes (32%)
OK		71 votes (33%)
Poor		77 votes (35%)

Npower (108 votes)

Great		27 votes (25%)
OK		42 votes (39%)
Poor		39 votes (36%)

Scottish Power (198 votes)

Great		35 votes (18%)
OK		53 votes (27%)
Poor		110 votes (56%)

SSE (83 votes)

Great		28 votes (34%)
OK		27 votes (33%)
Poor		28 votes (34%)

Affect Energy (13 votes)

Great		8 votes (62%)
OK		4 votes (31%)
Poor		1 votes (8%)

Angelic Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Avid Energy (8 votes)

Great		6 votes (75%)
OK		1 votes (13%)
Poor		1 votes (13%)

Avro Energy (321 votes)

Great		204 votes (64%)
OK		74 votes (23%)
Poor		43 votes (13%)

Beam Energy (2 votes)

Great		0 votes (0%)
OK		2 votes (100%)
Poor		0 votes (0%)

Better Energy (5 votes)

Great		4 votes (80%)
OK		1 votes (20%)
Poor		0 votes (0%)

Breeze Energy (28 votes)

Great		25 votes (89%)
OK		3 votes (11%)
Poor		0 votes (0%)

Bristol Energy (39 votes)

Great		33 votes (85%)
OK		5 votes (13%)
Poor		1 votes (3%)

Boost (7 votes)

Great		2 votes (29%)
OK		2 votes (29%)
Poor		3 votes (43%)

Bulb (732 votes)

Great		646 votes (88%)
OK		47 votes (6%)
Poor		39 votes (5%)

Cardiff Energy Supply Limited (2 votes)

Great		1 votes (50%)
OK		1 votes (50%)
Poor		0 votes (0%)

Citizen Energy (1 votes)

Great		1 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Co-op Energy (56 votes)

Great		21 votes (38%)
OK		22 votes (39%)
Poor		13 votes (23%)

Daligas (3 votes)

Great		3 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Ebico (59 votes)

Great		40 votes (68%)
OK		10 votes (17%)
Poor		9 votes (15%)

Economy Seven Energy (3 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		3 votes (100%)

Ecotricity (18 votes)

Great		14 votes (78%)
OK		1 votes (6%)
Poor		3 votes (17%)

E Energy (4 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		4 votes (100%)

EnergySW (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Engie (39 votes)

Great		32 votes (82%)
OK		5 votes (13%)
Poor		2 votes (5%)

Enstroga (23 votes)

Great		4 votes (17%)
OK		4 votes (17%)
Poor		15 votes (65%)

Entice Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

ESB Energy (6 votes)

Great		4 votes (67%)
OK		2 votes (33%)
Poor		0 votes (0%)

Eversmart Energy (50 votes)

Great		5 votes (10%)
OK		2 votes (4%)
Poor		43 votes (86%)

Fairerpower (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Flow Energy (35 votes)

Great		15 votes (43%)
OK		10 votes (29%)
Poor		10 votes (29%)

Fosse Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Foxglove Energy (6 votes)

Great		1 votes (17%)
OK		0 votes (0%)
Poor		5 votes (83%)

GB Energy Supply (2 votes)

Great		1 votes (50%)
OK		0 votes (0%)
Poor		1 votes (50%)

Gnergy (1 votes)

Great		1 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Go Effortless Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Good Energy (13 votes)

Great		11 votes (85%)
OK		1 votes (8%)
Poor		1 votes (8%)

Great North Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Green Energy (14 votes)

Great		4 votes (29%)
OK		4 votes (29%)
Poor		6 votes (43%)

Green Network Energy (110 votes)

Great		59 votes (54%)
OK		33 votes (30%)
Poor		18 votes (16%)

Green Star Energy (30 votes)

Great		7 votes (23%)
OK		1 votes (3%)
Poor		22 votes (73%)

Gulf Gas & Power UK (3 votes)

Great		3 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Igloo Energy (309 votes)

Great		300 votes (97%)
OK		9 votes (3%)
Poor		0 votes (0%)

iSupplyEnergy (28 votes)

Great		10 votes (36%)
OK		4 votes (14%)
Poor		14 votes (50%)

Leccy (2 votes)

Great		2 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Lumo (5 votes)

Great		1 votes (20%)
OK		1 votes (20%)
Poor		3 votes (60%)

Octopus Energy (339 votes)

Great		300 votes (88%)
OK		28 votes (8%)
Poor		11 votes (3%)

Orbit Energy (2 votes)

Great		1 votes (50%)
OK		1 votes (50%)
Poor		0 votes (0%)

Outfox the Market (176 votes)

Great		33 votes (19%)
OK		29 votes (16%)
Poor		114 votes (65%)

Ovo Energy (406 votes)

Great		302 votes (74%)
OK		59 votes (15%)
Poor		45 votes (11%)

People's Energy (32 votes)

Great		23 votes (72%)
OK		5 votes (16%)
Poor		4 votes (13%)

Peterborough Energy (1 votes)

Great		1 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

PFP Energy (7 votes)

Great		5 votes (71%)
OK		0 votes (0%)
Poor		2 votes (29%)

Powershop (16 votes)

Great		16 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Pure Planet (246 votes)

Great		234 votes (95%)
OK		8 votes (3%)
Poor		4 votes (2%)

RAM Energy (2 votes)

Great		2 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Qwest Energy (0 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		0 votes (0%)

Robin Hood Energy (16 votes)

Great		7 votes (44%)
OK		3 votes (19%)
Poor		6 votes (38%)

Scottish Hydro (SSE) (8 votes)

Great		1 votes (13%)
OK		4 votes (50%)
Poor		3 votes (38%)

Shell Energy (110 votes)

Great		49 votes (45%)
OK		32 votes (29%)
Poor		29 votes (26%)

Simplicity (8 votes)

Great		1 votes (13%)
OK		0 votes (0%)
Poor		7 votes (88%)

Snowdrop Energy (1 votes)

Great		0 votes (0%)
OK		0 votes (0%)
Poor		1 votes (100%)

So Energy (88 votes)

Great		74 votes (84%)
OK		12 votes (14%)
Poor		2 votes (2%)

Southend Energy (2 votes)

Great		2 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Southern Electric (SSE) (18 votes)

Great		6 votes (33%)
OK		6 votes (33%)
Poor		6 votes (33%)

Spark Energy (18 votes)

Great		0 votes (0%)
OK		4 votes (22%)
Poor		14 votes (78%)

Swalec (SSE) (8 votes)

Great		2 votes (25%)
OK		5 votes (63%)
Poor		1 votes (13%)

Together Energy (93 votes)

Great		2 votes (2%)
OK		5 votes (5%)
Poor		86 votes (92%)

Tonik Energy (182 votes)

Great		162 votes (89%)
OK		12 votes (7%)
Poor		8 votes (4%)

Toto Energy (12 votes)

Great		2 votes (17%)
OK		1 votes (8%)
Poor		9 votes (75%)

Utilita (25 votes)

Great		6 votes (24%)
OK		4 votes (16%)
Poor		15 votes (60%)

Utility Point (63 votes)

Great		46 votes (73%)
OK		11 votes (17%)
Poor		6 votes (10%)

Utility Warehouse (42 votes)

Great		33 votes (79%)
OK		4 votes (10%)
Poor		5 votes (12%)

White Rose Energy (3 votes)

Great		3 votes (100%)
OK		0 votes (0%)
Poor		0 votes (0%)

Yorkshire Energy (65 votes)

Great		61 votes (94%)
OK		2 votes (3%)
Poor		2 votes (3%)

Your Energy Sussex (4 votes)

Great		3 votes (75%)
OK		1 votes (25%)
Poor		0 votes (0%)

Zebra Power (3 votes)

Great		2 votes (67%)
OK		1 votes (33%)
Poor		0 votes (0%)

Zog Energy (110 votes)

Great		106 votes (96%)
OK		2 votes (2%)
Poor		2 votes (2%)

I don't know who my energy provider is (3 votes)

		3 votes (100%)

           4,659 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.