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Emily White

Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

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The British Gas Energy Support Fund has today (Monday 12 September) reopened applications for grants of up to £1,500 to help customers struggling with their energy bills. But funds are limited, and applications should be made as soon as possible. Here's what you need to know.
11 September 2022
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Aldi has become the latest supermarket to scrap 'best before' dates on fruit and veg in a bid to cut down on food waste. It joins Asda, M&S, Sainsbury's and Waitrose, which have all recently done similar. Food can still be eaten after its best before date, yet many people throw items away in confusion. 
7 September 2022
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Boots has launched an 'Everyday' range aimed at providing essentials to those on a budget. Items available include toothpaste, shampoo and sanitary products for less than £1.50 each. However, you should still compare prices elsewhere as it's not always cheapest. Here's what you need to know.
6 September 2022
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The fare for single bus journeys in England will be capped at £2 between 1 January and 31 March next year, while in Scotland rail fares will be frozen until at least March 2023, both in an effort to help tackle the cost of living crisis. The bus fare cap will only apply to single journeys but the Department for Transport (DfT) said the move could save passengers an average of £3 per single fare.
5 September 2022
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Shoppers who use the 'Lidl Plus' loyalty app will need to spend more to earn the biggest discounts under a shake-up to the scheme, which takes effect today.
31 August 2022
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Barclays customers have voiced concerns after being given just one month's notice that their "safety net" overdrafts will be removed during the cost of living crisis. The bank has told us it's cancelling overdrafts for some users who haven't dipped into them in for at least a year. Unhappy customers can appeal the decision - though make sure an overdraft is right for you first. Here's what you need to know.
21 August 2022
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'Buy now, pay later' (BNPL) firms - and retailers promoting their services - have been warned by the financial regulator not to mislead shoppers in adverts and promotions. Here's what to watch out for and what you need to consider before using a BNPL provider.  
18 August 2022
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Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator.
17 August 2022
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Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.
10 August 2022
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The Bank of England has increased the base rate to 1.75% from 1.25% - the biggest single rise in 27 years. This rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.
8 August 2022
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Coventry Building Society customers have been unable to make payments, transfer cash or withdraw from their savings accounts online after "an internal technical issue" meant some of its services went down for almost two days. See below for all you need to know.
8 August 2022
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Almost all eligible households have now received the first half of their £650 cost of living payment. Here's all you need to know on whether you're eligible for the cash and what to do if you think you're due the payment but haven't yet got it.
2 August 2022
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The Government has changed who is and isn't eligible for the Warm Home Discount scheme, with almost 300,000 disability benefit claimants no longer able to get the rebate. However, the change will see an additional 750,000 households receive the energy payment. Here's how to check if you're eligible.
1 August 2022
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Drivers attempting to cross the Channel into France via the Eurotunnel and the port of Dover may have been hit by long delays this summer, and there are warnings this could continue with Eurotunnel telling travellers to arrive at least two hours before departure. 
1 August 2022
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Shoppers who bought products and experiences from deals site Wowcher say they have been unwittingly signed up and charged £4.99 for its annual VIP subscription service. Here's all you need to know.
21 July 2022
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Tesco shoppers who order online should check their receipt for a £4 'basket fee', which may have been incorrectly applied. The supermarket has admitted that it's wrongly charged some the fee following a glitch. Tesco won't proactively contact those impacted, so you'll need to request a refund. 
19 July 2022