Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

If you're submitting a paper version of the self-assessment tax return, then the deadline to file is just days away. And if the tax office receives it later than this Sunday you will liable for a £100 fine.

24 October 2021

The Government has announced a £65 million package for councils to help private tenants who are struggling with rent arrears due to the pandemic. Renters will be encouraged to contact their councils to see if they are eligible.

22 October 2021

Tesco has tweaked its rules on how Clubcard holders can spend their points at Cineworld, which has meant some customers have lost out on big savings at the cinema chain.

20 October 2021

Tesco has launched its first checkout-free store where shoppers can pick up their shopping and leave without needing to pay at a till. Tesco's 'GetGo' store opened in High Holborn in London today (19 October). It will be open seven days a week from 7am to 11pm.

18 October 2021

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The UK consumer watchdog is to take court action against Teletext Holidays and Alpharooms over the the failure by the travel companies to fully refund customers for holidays cancelled during the Covid-19 pandemic.

17 October 2021

The UK advertising watchdog has banned an advert issued by Voxi, a subsidiary of Vodafone, for "misleading" customers over data and pricing.

14 October 2021

Consumers who bought a plug-in hybrid car from Volvo between 16 October 2019 and 30 September 2020 could be due a year's refund on their charging costs but it's important to check you're eligible as we've been told some people haven't been notified of money owed.

12 October 2021

Ryanair has barred some passengers who received 'chargeback' refunds for Covid-disrupted flights from travelling with the low-cost airline, unless they return the money. MoneySavingExpert.com can reveal some holidaymakers who booked trips for this year were later told they could only fly if they gave back the refunds, in one case just days before travel.

10 October 2021

Deals website Groupon has been admonished by the UK competitions watchdog over its treatment of customers and been ordered to offer full cash refunds, instead of company credit notes and replacement items, to disgruntled users.

10 October 2021

The consumer watchdog has closed its investigation into whether Ryanair and British Airways broke the law by failing to offer cash refunds to passengers who couldn't legally travel due to Government Covid lockdown restrictions, meaning customers will be unable to get cash refunds.

6 October 2021

Yorkshire Building Society has launched a two-year tracker mortgage with the cheapest ever initial market rate of 0.78%. As mortgage rates continue to creep down, there's no better time to check to see if you could save £1,000s on your mortgage.

5 October 2021

People living in Northern Ireland can get a completely free prepaid card topped up with £100 under a new 'Spend Local' scheme spearheaded by the Northern Irish Government. But you've only got until Monday 25 October to apply, and you can only spend the money in-store. Here's how the freebie works and how to get your hands on it.

4 October 2021

Virgin Money is to close 30 customer branches in the UK early next year, and one staff-only outlet, blaming the move on a number of factors including less customer demand. We have full details below on which outlets are closing and what to do if your local branch is affected.

30 September 2021

Halifax and Bank of Scotland have been recognised for their treatment of customers suffering from mental health problems by the Money and Mental Health Policy Institute MMHPI.

28 September 2021

Virgin Media broadband customers, as well as those on other non-copper networks, will be able to switch more easily from April 2023 using new 'one touch switching' rules that will be brought in by telecoms regulator Ofcom.

27 September 2021

Martin Lewis has AGAIN warned the Government against possible retrospective changes to the terms and conditions of existing student loan contracts. In a new video, the MoneySavingExpert.com founder responds to reports of a possible shake-up to student loans, which could see the earnings threshold you start repaying at cut, costing many £400/yr more.

26 September 2021