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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

olympicstadium
Sports fans who no longer want their London 2012 Olympics or Paralympics tickets can sell them from today.
6 January 2012
monopolyhouses
It could be tougher to get a mortgage over the next three months, a Bank of England survey of lenders has found.
5 January 2012
womanoncomputer
Most money transfers will go through within one working day from this week, under a new EU directive.
4 January 2012
parliament_riverview
The Government today said it would consider making financial education a compulsory part of the school curriculum.
15 December 2011
pound_coins
The Office of Fair Trading (OFT) is to carry out an investigation into the controversial payday loan industry in the new year, it confirmed this week.
14 December 2011
20poundnotes
Banks could be made to display clearer information on how much compensation savers could claim in the event of an institution failing, under new proposals.
14 December 2011
iphone4s
O2 now allows phone users to lease the new iPhone 4S to save on huge upfront costs.
13 December 2011
gasstove
Complaints about energy firms have jumped over recent months, with EDF the most complained about firm, figures reveal today.
9 December 2011
20poundnotes
Labour MP Stella Creasy has stepped up her calls for a cap on the cost of short-term, high interest loans, as new figures reveal 3.5 million Britons expect to need a payday loan in the next six months.
7 December 2011
shoppingbags2
Consumers who buy gift cards or vouchers for themselves or as a Christmas present have been urged to double-check the stability of the retailer before splashing out, to minimise the risk of losing cash.
6 December 2011
safe
Bank of Cyprus savers in the UK could get better protection for their cash, as the firm plans to formally become a UK bank .
5 December 2011
atm_generic
Lloyds TSB basic bank account holders will soon get access to more ATMs after it announced a partial U-turn over its controversial blocking of withdrawals, following pressure from MPs.
2 December 2011
fingers typing on typewriter
Daily deals site Groupon is being investigated by the Office of Fair Trading (OFT), as the site has repeatedly broken advertising rules.
1 December 2011
gasstove
Ofgem has today published proposals for simpler energy tariffs.
1 December 2011
bt_logo
BT will raise prices by up to 5% for millions of landline customers this Saturday.
30 November 2011
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Lenders and estate agents say the Government could have helped first-time buyers by extending their stamp duty 'holiday' in yesterday's Autumn Budget Statement.
30 November 2011