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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

stock_market_crash
Loan rates hit two-and-a-half-year low
The lowest personal loan rate in over two and a half years was launched today, though many applicants won't qualify for it.
24 February 2011
piggybank
Cash Isa providers 'failing' to give accurate advice
23 February 2011
piggybank
Post Office to launch inflation-beating savings
The Post Office will launch a savings account that tracks inflation next week.
20 February 2011
computer_internetwire
O2 to hike broadband prices
18 February 2011
fsa_logo
Treasury sets out new financial watchdog powers
Plans to overhaul the structure of financial regulation were revealed today, in a bid to prevent a future financial crisis.
17 February 2011
creditcardpayment
Which? super-complaint to ban excessive card payment fees
Consumers could pay less in "rip-off" card surcharges if lobby group Which? gets its way.
11 February 2011
insulation
Free insulation for British Gas customers
British Gas will install free insulation to many of its customers who it supplies both gas and electricity to.
4 February 2011
debtsign
Debt advisers to go in government cuts
Consumers could soon struggle to find free debt advice.
3 February 2011
gashob2
Northern Ireland gas customers get supplier choice
Consumers in and around Northern Ireland's capital city can choose who supplies their domestic gas, with competition in the market opening up for the first time ever.
2 February 2011
mobilephone_womanonit
Mobile operators forced to offer 12-month contracts
Mobile phone providers will have to offer 12-month contracts under EU rules set to be enforced by the telecommunications regulator.
27 January 2011
computer_internetwire
Rural areas set for cheaper broadband
Millions of internet users living in rural areas could get cheaper broadband, following pressure on telecoms giant BT to lower prices.
21 January 2011
cars_in_a_row
Record leap in car insurance costs
Last year saw the biggest annual increase in car insurance costs on record.
21 January 2011
parliament_riverview
MPs to vote over payday loan curbs
Expensive payday lending will be the subject of a House of Commons debate next month following a campaign by cross party MPs.
20 January 2011
electricpilons
'Poor families must get fair energy deal'
Families in poverty should be afforded the same rights as pensioners under a government energy scheme to cut power costs, it is claimed.
11 January 2011
5pound_note
Asda launches revamped price guarantee
Asda has launched an ambitious guarantee to be at least 10% cheaper than its supermarket rivals.
6 January 2011
creditcardselection
Credit card payment trap ends
A major credit card shake-up will be complete this month with all providers set to stop penalising those who spend on their plastic after making a balance transfer.
5 January 2011