CMA

The competition watchdog has announced plans to review the PCR travel tests market amid concerns that the price, reliability and quality of service provided could be creating a barrier for families wanting to travel abroad. A response will be provided by the Competition and Markets Authority within the next month. 

Deals website Groupon faces court action unless it improves how it treats its customers, the Competition and Markets Authority (CMA) has said. It comes after the watchdog found Groupon failed to provide some customers with cash refunds they were legally entitled to, only offering credit instead.

Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds to passengers who couldn't legally travel due to Government restrictions during the pandemic.

Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog.

Over 9,000 Lastminute.com holidaymakers will finally receive refunds for package trips that were cancelled due to the coronavirus pandemic, after intervention from the competition watchdog. 

Several wedding firms have been warned by the competition watchdog after concerns that couples still aren't receiving fair refunds for weddings which couldn't go ahead during the coronavirus pandemic.

Price comparison website Compare The Market has been fined £17.9 million by the competition watchdog, after it banned home insurers from offering customers cheaper prices elsewhere.

Package holiday giant Tui has promised to pay any outstanding refund requests for holidays cancelled due to the coronavirus pandemic by 30 September 2020.

The competition watchdog has launched enforcement action over leasehold concerns and is investigating four leading housing developers after uncovering "troubling evidence" of potentially unfair terms and potential mis-selling. 

The competition watchdog has said the funeral market must be reformed after its investigation of the sector found high fees and "unacceptably low levels of care" – but it's warned it can't push ahead with major reforms, including caps on prices during the ongoing coronavirus pandemic.