The Government says it will work with the European Union and Ofcom to make it easier for consumers to switch home phone and broadband provider, and to scrap mobile roaming charges.
The Government is increasing the time limit for returning goods bought online or by phone from seven days to 14 days. MoneySavingExpert.com explains what this means for you.
Consumers bullied or misled into buying goods and services are to be given new rights to get their money back, under proposals revealed by the Government today.
Consumers are to get stronger rights to refunds, repairs or replacements when buying goods and services under the Government's draft Consumer Rights Bill, which was published today.
Plans for a simple set of consumer rights, as well as help for those paying for long-term care are among the issues on the Government's agenda for the coming year, under plans announced in today's Queen's Speech.
Low-cost airlines, estate agents and gyms are among businesses which face being taken to court over hidden charges under proposals put forward by legal reform bodies.
19 March 2013
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