Energy

Green Star Energy has been wrongly telling some customers nearing the end of their fix they'll have to pay exit fees of £30 per fuel to switch, MoneySavingExpert can reveal.

The new energy price cap is planned to come into effect in December, regulator Ofgem has revealed.

EDF has apologised after hundreds of households were mistakenly sent letters by a debt collector demanding payment for outstanding bills.

Big six energy firm E.on has changed the smart meter letters it sends to customers - after MoneySavingExpert highlighted it was wrongly telling them it needed to install the meters in "all" homes.

Npower has become the latest big six energy firm to announce a price hike, with a million customers on its standard variable tariff to see bills rise by an average 5.3% from Sunday 17 June.

Small energy supplier Outfox the Market - which currently offers the market's cheapest overall energy deal based on typical use - is increasing some of its monthly membership fees from 1 June. But only households with more than double the average electricity use will see bills rise.

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault - here's what you need to know.

Household bills and expenses are continuing to rise year-on-year, this month's MSE Bills Tracker shows.

One hundred and forty thousand households were left without gas or electricity this winter because they didn't have enough money to top up their prepayment meter, Citizens Advice is warning.

Scottish Power has become the third Big Six energy provider in ten days to announce a price hike, after it revealed it's increasing standard variable gas and electricity prices from 1 June. Dual fuel direct debit customers will see annual bills increase by an average of 5.5%, or £63.