An energy company has apologised after it told a customer he was £950 in credit when giving his final bill - only to go back to him months later and tell him he OWED £1,500.
Households on E.on's standard variable tariff will see their energy bills rise by an average of £22/year after the big six firm announced a series of changes to the way it charges customers.
Household bills and expenses are rising slower than overall inflation, this month's MSE Bills Tracker shows – but don't rest on your laurels as it's likely you could still make big savings.
The new Agile tariff from Octopus Energy tracks wholesale price changes and may even pay you to use electricity - but in reality it seems very unlikely you'll make any cash from it.
22 February 2018
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