Energy

Some energy customers with prepay meters could save an average of almost £120/year by switching to one of the two cheapest new fixed-term tariffs.

The energy firm Co-operative Energy has been wrongly charging customers who want to switch to another provider up to £60 to leave, even though they're in the last 49 days of their contract and should be able to switch penalty-free, MoneySavingExpert.com has learned.

Scottish Power has been ordered to pay £15 million to customers for IT failings that resulted in more than 300,000 people either receiving their energy bills late or for the wrong amount.  

MoneySavingExpert.com is warning people across the UK that we are in no way associated with energy cold-callers representing a company called Money Expert.

Age UK has vowed to address concerns around a lack of transparency after the Charity Commission branded its partnership with energy supplier E.on a "conflict of interest".

Hundreds of thousands of people left out of pocket after they were sold Scottish Power cashback warranties between 1998 and 2001 should be paid their share of about £75 million, a group of MPs said today.

Four million households on prepaid energy tariffs will see prices temporarily capped and energy suppliers will be forced to open up customer databases to allow rivals to offer those on standard tariffs better deals, under wide-ranging plans to reform the energy market announced today.

As many as 2.1 million households have been hit by large late bills in the last year because energy suppliers initially undercharged them, according to estimates from Citizens Advice.