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Insurance
Valentine's Day is one of the most popular days to propose, so it's likely some of you received an engagement ring from your loved one on the famous day of romance.
17 February 2015
Insurers will be unable to unfairly reject customers' claims because they have given the wrong information about an irrelevant element of their policy after the Insurance Act 2015 was enshrined in law.
16 February 2015
Axa is the first major insurer to announce that it will start telling customers how much they paid for their insurance premium in the previous year when sending out renewal notices.
13 February 2015
Hundreds of thousands of cash-strapped customers who buy TVs and washing machines through rent-to-own (RTO) schemes are paying up to three times more than the high street cost, a report published today has found.
10 February 2015
The Financial Conduct Authority is to review whether the payment protection insurance complaints process is working and is considering whether changes are needed.
30 January 2015
People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman.
28 January 2015
Drivers are paying about 10% less for their car insurance compared with a year ago, according to the AA. However, it warns they are likely to rise this year.
20 January 2015
Complaints about Payment Protection Insurance (PPI) have fallen since the 2012 peak, but the Financial Ombudsman says it will be dealing with the aftermath of the scandal for 'several more years yet'.
6 January 2015
Almost one third of the million skiers and snowboarders expected to hit the slopes abroad this year will do so without the right winter sports cover, according to shocking new statistics.
8 December 2014
Several financial firms have agreed to improve the way they deal with customer complaints and it's hoped others will follow suit, following a review by the Financial Conduct Authority (FCA).
17 November 2014
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