Insurance

Complaints about Payment Protection Insurance (PPI) have fallen since the 2012 peak, but the Financial Ombudsman says it will be dealing with the aftermath of the scandal for 'several more years yet'.

Almost one third of the million skiers and snowboarders expected to hit the slopes abroad this year will do so without the right winter sports cover, according to shocking new statistics.

Several financial firms have agreed to improve the way they deal with customer complaints and it's hoped others will follow suit, following a review by the Financial Conduct Authority (FCA).

The cost of taking out car insurance has risen for the first time in more than two years after efforts to clamp down on fraudulent claims failed to deliver the savings insurers had anticipated, according to the AA.

If you're taking out or renewing contents insurance, ensure you don't underestimate the value of your possessions, the Ombudsman has warned today.

The telecoms regulator has fined insurer Ageas £10,000 for making abandoned calls to UK consumers.

Mobile phone users with a pre-owned handset may struggle to get cover for unauthorised calls or a speedy replacement for broken, lost or stolen phones due to a gap in the standalone mobile phone insurance market.

The cost of car insurance could drop but you'll probably have to spend more time looking for the best price after the competition watchdog banned pricing agreements between comparison sites and car insurers.

The Financial Ombudsman Service has urged travel insurers to act fairly when considering claims where holidaymakers have been drinking.