Poll

The coronavirus pandemic has had a big impact on the nation's finances – but it hasn't affected everyone equally. While many have struggled, others have been able to pay off debts faster or save more than before. So this week, with the year (finally) drawing to a close, we want to find out how your household finances have fared.

Winter's here, the heating's on and while we're all about slashing energy bills, we know customer service counts too – so let us know how your energy firm has been doing.

There are less than three weeks to go until the big day – and, of course, this year coronavirus restrictions have changed how many of us shop. So is your Christmas in the bag, or are you leaving it until the last minute?

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.

Christmas conjures a picture of family, fun and festive frivolity for some; but for others it means added stress, present pressure, debt and chores – and of course, this year it could be very different for many given the restrictions in place due to coronavirus. So if you had a CANCEL CHRISTMAS button that'd make the whole thing disappear, would you press it?

To get broadband at home, you often need to have a landline as well. But with many increasingly turning to new methods of communication, from video calls to group messaging, this week we want to know when you last used your landline to make or receive a call.

With more of us banking remotely during the pandemic, and bank branches continuing to shut, it seems the digital revolution is taking over for many. So this week, we want to know how you now access your bank.

Haggling can result in big savings – on anything from digital TV and broadband to credit cards, breakdown cover and insurance. Each year we try to gauge the success rates of those who've done it. So please let us know whether you've gained cheaper prices, extra goods, better deals or reduced interest.

The pandemic has accelerated the decline of cash, with the use of contactless cards soaring and more ATMs shutting every day. This week, we want to find out how cashless our society is now – and how many still prefer using it.

The MoneySavingExpert.com Annual Census